SHIPPING POLICY
Shipping time varies depending on the shipping destination and the number of items that you purchase. Any orders over $29.00 ships for free. Other orders ship for $3.99.
| Country | Shipping Cost | Delivery Methods | Processing Time | Delivery Time | Total Shipping Time |
| US/GB/DE/FR/CA/AU | $3.99 | Standard,4px, Yuntu, LM-USPS | 1-3 calendar days | 7-14 calendar days | 8-17 calendar days |
| US/GB/DE/FR/CA/AU | Free for orders over $29.00 | Standard,4px, Yuntu, LM-USPS | 1-3 calendar days | 7-14 calendar days | 8-17 calendar days |
Notes:
1. Shipping time consists of two components: processing time and delivery time. Our processing time is 1-3 calendar days, during which we will prepare your order after it has been placed. Following the processing period, the delivery time is estimated to be 7-14 calendar days. Therefore, the total shipping time ranges from 8 to 17 calendar days.
2. Supported countries: We provide shipping and delivery services exclusively to the United States, United Kingdom, Germany, France, Australia, and Canada. Please be aware that we do not currently offer shipping services to other countries. Shipping is free for orders totaling $29 or more in the listed countries, while orders below $29 will incur a shipping fee of $3.99. The total shipping time for these countries is 8-17 calendar days, as indicated in the table above.
3. You will receive a notification once your order has been shipped. Then you can track your order on this page: https://aigcdtg.com/apps/17TRACK. Simply enter the tracking number and click "Track", and it will display the latest updates.
4. Please note that this is only an estimated time frame the package might still arrive earlier than expected.
5. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please feel free to contact customer service any time.
Contact Us
You can always contact us with any question. We will reply to you within 24 hours of receiving the email.
Email: customerservice@aigcdtg.com
Address: 59 King Yip Street, Kwun Tong, Kowloon Hong Kong SAR
Phone: +8617376533752
