Below FAQ are some common concerns of our clients before & after purchases.
If you have any questions, please just send it to customerservice@aigcdtg.com.

Pre Sale Questions

Q: “How do I choose my size?”

Size chart is available for all items

Q: “What should I do if an item is out of stock?”

You can wait for a day or two for us to refill stock or you can contact with customer service to check quickly

Q: “Do you guys offer a refund or exchange?”

Yes, usually 40 calendar days return available for most items, you can refer to the return & refund policy for details

Q: “Do you guys offer customization services for your cloth?”

Yes, we always aim to provide unique designs for every customer

Q: “Do you guys provide customer support during weekends / holidays?”

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Orders Related Questions

Q: “How long will it take to get my parcel?”

Typically 7-14 calendar days.

Q: “How can I track my order status?”

To view estimated shipping times for your orders, please visit the Track Your Order page.

You can track your package's delivery progress at any time from this area.

Q: “How much does shipping cost?”

Any orders over $29.00 ships for free. Other orders ship for $3.99.

Contact Us

You can always contact us with any question. We will reply to you within 24 hours of receiving the email.

Email: customerservice@aigcdtg.com

Address: 59 King Yip Street, Kwun Tong, Kowloon Hong Kong SAR

Phone: +8617376533752