REFUND POLICY

1. Once we receive and inspect your return, we will notify you about the refund approval. Approved refunds will be processed within 1-3 calendar days and credited to your original payment account or credit card.

2. For returns due to our error or defective products, you will receive a full refund, including any shipping charges incurred.

3. If the return is due to reasons such as purchasing the wrong item or a change of mind, a return shipping fee of $7.99 will be deducted from your refund. Please note that this deduction only applies to the return shipping fee and excludes any original shipping charges.

4. After the refund is processed, we will notify you. If you do not receive the refund within 3-5 business days, please contact us via email customerservice@aigcdtg.com.

Contact Us

You can always contact us with any question. We will reply to you within 24 hours of receiving the email.

Email: customerservice@aigcdtg.com

Address: 59 King Yip Street, Kwun Tong, Kowloon Hong Kong SAR

Phone: +8617376533752